At limbo music, we are committed to following the best practices and guidelines set by all DSPs (Digital Service Providers).
That’s why we kindly invite you to work together to ensure that the content you distribute is properly authorized - meaning you own or manage it and hold the necessary rights to distribute it - and that it meets the required quality standards.
Our Release Quality Control team keeps a Scorecard for each account to support this. This tool helps us track any issues that may arise - both during the QA process and once your content is live on platforms. It's our way of promoting transparency, encouraging continuous improvement, and helping you maintain a healthy, compliant catalog over time.
If we detect any issue, we’ll get in touch with you. Depending on how it’s resolved, it may or may not impact your Scorecard - as outlined in the table below.
The Scorecard resets every month.
QA (Quality Assurance) - Issues that affect quality and efficiency when approving new releases directly from the app.
QA (Quality Assurance) - Issues that affect quality and efficiency when approving new releases directly from the app.
Same track with different metadata | -2 points | Distribute two or more tracks with different metadata such as title, and main artist. |
Music infringing copyright | -2 points | Distribute a track that contains complete fragments of a famous song or that is misleading. |
More than 10 seconds of silence | -1 point | Track containing more than 10 seconds of silence at the beginning or the end. |
Cover art not matching metadata | -1 point | The text on the cover art does not match the text on the metadata. |
Cover art infringing copyright | -1 point | A cover art violating copyright. |
Not eligible to Fingerprint | -1 point | Distribute a track to DSPs with Fingerprint without being elegible for them. |
Other QA issues | -1 point | Other QA issues not listed here. |
DSPs - Issues involving serious violations, legal claims, or direct sanctions from DSPs (Digital Service Providers).
DSPs - Issues involving serious violations, legal claims, or direct sanctions from DSPs (Digital Service Providers).
YouTube Bad Claim | -3 points | When content does not meet YouTube's content ID eligibility, and it is distributed to that DSP, triggers automated claims on non-eligible content. |
YouTube Content ID overlay with negative resolution | -2 points | Ownership conflicts over content on YouTube, resulting in a negative resolution or removal of the content. |
YouTube Content ID ownership conflict with negative resolution | -1 point | When two or more users claim rights to the same content and both submit it to YouTube Content ID. |
YouTube Claim Dispute with negative resolution | -1 point | When a user owns the rights to an audio and claims that the Content ID claim received on their video is incorrect. |
Meta bad claim | -3 points | When content does not meet Meta eligibility, and it is distributed to that DSP, triggers automated claims on non-eligible content. |
Meta Conflict with negative resolution | -2 points | Meta conflict that is resolved unfavourably. |
Spotify Infringement claim with negative resolution | -2 points | Infringement claim on Spotify that is resolved unfavourably. |
Apple Music Copyright claim with negative resolution | -2 points | Copyright claim on Apple Music that is resolved unfavourably. |
TikTok delivery issue with negative resolution | -2 points | Distribution issue on TikTok with unfavourable outcome. |
TikTok ownership conflict | -1 point | When two or more users claim rights to the same content and both submit it to TikTok |
Artificial streams (all DSPs) | -2 points | Use techniques to generate false reproductions, with economic sanctions imposed by the platforms. |
Point range
Point Range | Status | Consequence |
0 to -5 points | Tier A | No consequences |
-6 to -15 points | Tier B | Stricter QC review on new releases. Fingerprint submissions placed on manual hold pending review. |
-16 to -30 points | Tier C | Access to certain DSPs may be limited |
More than -30 points | Tier D | Account suspension or termination |
If we detect any issue, we’ll get in touch with you.
The penalty is applied once the case is evaluated and closed with the DSPs.